Clay Hill Animal Clinic


Common Questions





How should I prepare for my pet's annual appointment?

An annual exam is a standard procedure that we conduct but it is up to you to keep watch and make notes about your pet’s health and behavior.  Our comprehensive full body examination of your pet will help ensure optimal health.  Please come to us with any new lumps, bumps, concerns, or changes in daily activities that you notice or any questions that you may have.

What is the process for having my pet spayed or neutered?

Spaying or neutering can be done at approximately four months of age. Your pet is given an exam prior to surgery to help determine if they are healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery.  Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.  We work with you and your pet to help manage any pain after surgery.

How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed about 14 days following the surgery. Some patients will be sent home with an e-collar or cone to ensure they do not lick or disturb the surgical site. If you notice your pet bothering the surgical area, please contact us or bring your pet in to be sized for an e-collar to encourage healing.

How often does my pet need to have their teeth cleaned? Is there anything I should be doing at home?

We will examine your pet's teeth during their annual exam to determine the best schedule for your pet. Just like people, individual pets develop tartar and oral disease at different rates. Many large dogs can go for one to three years without a cleaning at your animal clinic. However, most smaller breeds need a professional cleaning every six to twelve months. At home care techniques can help extend the time period between dental cleanings such as daily teeth brushing, dental chews, diet change, and prescription diets such as Hill's t/d daily. However, professional evaluation and dental cleaning is the best way to allow thorough cleaning of the teeth and assessment.

Can my pet catch a cold or flu?

Although your pet can catch strep throat, he can't catch a cold or the flu from you. That does not mean your pet can’t have an upper respiratory infection or intestinal disruptions. Coughing, sneezing, vomiting and or diarrhea can all be debilitating for your pet and we recommending setting up an appointment if your pet is suffering from these symptoms. Canine influenza is a flu virus that can be contracted by dogs and cats. Although there are minimal cases nationwide, monitoring your pet for changes to their health, appetite and energy can help to determine if your pet is suffering from an illness.

How often do you recommend performing blood work on my pets?

In addition to having an annual physical exam for your pet, we also recommend performing a yearly blood work test. This yearly exam checks your pet's kidneys, liver, blood sugar and blood protein levels. It is very easy to administer these blood tests at the same time we perform the yearly heartworm test. For our senior pets, we may recommend some additional blood tests to screen for additional diseases. Clay Hill Animal Clinic offers several send off blood panels that help to screen for many conditions that occur as our pet's age. Bloodwork is one of the many tools we use to help your pet live their best life and prevent many of the conditions that become more prevalent as our pet's age.

How can I make payments?

Payment is required at the time of service and we gladly accept cash, checks and all major credit cards. CareCredit is also accepted.

What is your cancellation policy?

We require a 24 hours notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment in order to avoid being charged for the visit.

Do you allow urgent or same day appointments?

We set aside certain times during the day for emergency vet visits and walk-ins. Please call our office and speak with one of our staff to set up a same day appointment to allow for efficient service for your pet.

How do I choose a Veterinarian?

When you are looking for a Veterinarian, make sure you choose a animal doctor that makes you and your pet feel comfortable and safe, and is someone that you can trust. It is important that you also find a supportive, calm and caring environment that both you and your pet are comfortable with. Choosing an animal clinic that has additional in-house services can make your pet health care more convenient for you over time, allowing for more rapid diagnosis and treatment.

As you look around for the best veterinary service, we want to exceed your expectations regarding high quality service to you and your pet. We are committed to consistently offering you quality pet health care combined with compassion and respect for animals. You can be confident knowing your pet is in good hands as we work closely with you to provide the best professional medical attention available.